Your satisfaction is our priority

From the moment you sign up for service with Lemon House Cleaning, we make sure you receive the best in Home Care. We will go the extra mile to deliver the best house cleaning experience with a professional cleaning service.

In order to enhance your experience with Lemon House Cleaning, please read the following information:

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Service Disclaimer

  • Lemon House Cleaning does NOT guarantee the removal of stains such as, rust, mildew or others caused by hard water build-up or lack of maintenance.
  • All areas are expected to be free of clutter (no junk removal)
  • Fireplaces must be unused for 72 hours prior to cleaning.
  • We require to be informed of items or surfaces needing special care.
  • We are NOT responsible for damage due to fault and/or improper installation of any item.
  • All surfaces (i.e. marble, granite, hardwood floors, etc.) are assumed sealed and ready to clean without causing harm.
  • Furniture on wood floors is assumed to have proper protection.
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Terms of Service

  • We only clean windows and blinds that can be reached with a 3 step ladder.
  • For safety, no other jobs should be done at the property while we are cleaning.
  • The presence of other workers or excess of people in the house might cause the estimate to be inaccurate and new charges may apply.

Open communication

Lemon House Cleaning  is a local company that relies primarily on word-of-mouth recommendations, so please communicate any concerns you might have about the service disclaimer or a house cleaning experience with our company. We want to make sure your experience is great so you share it with others.

Do you have any other questions? Reach out to us today!

100% Satisfaction Guarantee

To Honor our 100% Satisfaction Guarantee commitment, all requests or complaints must be done no more than 24 hours after service completion. Any complaints or requests made after this period will not be fulfilled.

On all Complaints or requests done in the 24 hours time limit, the service will be done again ONLY at the mentioned areas, not the full service again.